Conduct and Ethics

We believe that success is built on solid values and the ethical conduct of our employees and partners.

At SZ Group, we believe that ethical and transparent conduct is the foundation for sustainable success and the trust-based relationships we have built over time. Our commitment to excellence, integrity, and responsibility is reflected in all our actions, aligned with our core values. These principles guide our interactions with clients, partners, suppliers, employees, and communities, ensuring that every decision is made with respect and transparency.

Excellence in Processes

We deliver high standards through efficient and reliable methodologies. All employees must follow clear and precise procedures, always aiming for quality at each stage of the work, ensuring that the expectations of clients and partners are consistently met.

Customer Focus

We prioritize customer needs with personalized and impactful solutions. Our goal is to deeply understand our clients' demands, offering products and services that add value while always respecting ethical and transparent principles.

Continuous Improvement

We pursue innovation and growth in every project. The constant improvement of our practices is a shared responsibility for everyone and is essential for maintaining our competitiveness and relevance in the market.

Culture of Belonging

We build strong and supportive relationships within our team and with our partners. Mutual respect and open communication are key to fostering a collaborative and positive environment. We encourage our employees to adopt a feedback culture in their daily routines as a way to promote integration, idea exchange, and continuous improvement.

Collectivity

We achieve success through teamwork and shared responsibility. Collaboration is a central part of our culture, and we believe that combining efforts is essential for the perpetuation of knowledge within the organization. This allows us to continuously achieve great results.

Adaptability

We navigate change with flexibility and strategic vision. We have developed an adaptability that is crucial in an ever-evolving world. To this end, we create an environment that encourages our employees to stay up to date, enabling them to be agile and innovative in seeking solutions to emerging challenges.

Conduct with Clients

Our focus is on meeting clients' needs with personalized and impactful solutions, always ensuring an ethical, transparent, and honest approach in every interaction. Each employee should strive to exceed clients' expectations, building trust-based relationships founded on quality, punctuality, and respect. Client satisfaction is essential to our long-term success.

Responsibility for Quality

At SZ Group, excellence in processes is a priority. We work with efficient and reliable methodologies to ensure that all products and services meet the highest quality standards. Every employee is responsible for continuously monitoring process quality, always seeking opportunities for innovation and improvement, thus ensuring the consistent delivery of results that add value to our clients and partners.

Relationship with Partners and Suppliers

We value and cultivate ethical and transparent relationships with our partners and suppliers. Our partnerships are based on mutual trust and cooperation, and all agreements and negotiations must be conducted with integrity. We expect our partners to share our principles and commit to following fair and responsible practices in all their business interactions.

Commitment to Continuous Improvement

Continuous improvement is an essential part of our culture. We encourage all employees to be proactive in seeking innovation and enhancing their skills. Every project should be seen as an opportunity for learning and growth, and we are committed to promoting a mindset of constant development that benefits the entire organization and its stakeholders.

Safety and Well-Being at Work

SZ Group fosters a safe and healthy work environment where the well-being of employees is a priority. Everyone is responsible for ensuring compliance with safety standards, and any risks or incidents must be reported immediately. Safety and well-being are essential conditions for our employees to perform their work with excellence and for us to maintain a productive and harmonious environment.

Adaptability and Flexibility

We operate in a constantly changing business environment, where adaptability is a key factor for success. At SZ Group, we encourage our employees to be flexible and open to new challenges and changing circumstances. Our strategic vision allows us to navigate market transformations, identify new opportunities, and respond quickly and effectively to the needs of our clients and partners.

SZ Group takes pride in the application of its core values in its daily conduct. We strive to guide our employees and partners, ensuring that our actions are always aligned with the principles of excellence, integrity, and responsibility.

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